Privacy Policy for Visualize Your Feed

Last Updated: July 7, 2025

PRIVACY POLICY FOR VISUALIZE YOUR FEED

Thank you for visiting Visualize Your Feed ("we," "us," or "our"). This Privacy Policy explains how we collect, use, store, and protect your information when you use our website at https://visualizeyourfeed.com (the "Website") and our Software-as-a-Service platform ("Service").

By using our Website and Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our Service.

1. INFORMATION WE COLLECT

1.1 Personal Data
We collect the following personal information:

• Name: To personalize your experience and provide customer support
• Email Address: For account management, communications, billing notifications, and customer support
• Payment Information: Processed securely through Stripe. We do not store complete payment details on our servers
• Account Information: Username, password (encrypted), subscription status, and preferences
• Usage Data: Information about how you use our Service, including features accessed and content created

1.2 Automatically Collected Data
• IP Address and location data (for security and analytics)
• Browser type, version, and settings
• Device information (type, operating system)
• Cookies and similar tracking technologies
• Log data (access times, pages viewed, errors encountered)

1.3 Content Data
• Data and content you upload or create using our Service
• Embedded feed configurations and customizations
• Website URLs where our embeds are used

2. LEGAL BASIS FOR PROCESSING (GDPR COMPLIANCE)

We process your data based on:
• Contractual Necessity: To provide our Service and fulfill our agreement with you
• Legitimate Interest: To improve our Service, prevent fraud, and ensure security
• Consent: Where you have explicitly agreed (e.g., marketing communications)
• Legal Obligation: To comply with applicable laws and regulations

3. HOW WE USE YOUR INFORMATION

We use your information to:
• Provide, maintain, and improve our Service
• Process payments and manage subscriptions
• Send important Service-related communications
• Provide customer support and respond to inquiries
• Analyze usage patterns to enhance user experience
• Detect and prevent fraud, abuse, and security threats
• Comply with legal obligations and enforce our Terms of Service

4. DATA SHARING AND DISCLOSURE

We do not sell your personal data. We may share your information with:

4.1 Service Providers:
• Stripe (payment processing) - https://stripe.com/privacy
• Hosting providers for data storage and processing
• Analytics providers (anonymized data only)

4.2 Legal Requirements:
• When required by law, regulation, or court order
• To protect our rights, privacy, safety, or property
• To investigate fraud or security issues

4.3 Business Transfers:
• In connection with a merger, acquisition, or sale of assets (users will be notified)

5. DATA RETENTION

• Account data: Retained while your account is active
• Content data: Retained for 30 days after account deletion
• Payment data: Retained as required by law (typically 7 years)
• Marketing data: Until you unsubscribe or withdraw consent
• Legal compliance data: As required by applicable law

6. INTERNATIONAL DATA TRANSFERS

We operate globally and may transfer your data to countries outside your residence. When we do:
• We ensure adequate protection through appropriate safeguards
• For EU residents: We use Standard Contractual Clauses approved by the European Commission
• We maintain the same level of protection regardless of location

7. YOUR RIGHTS (GDPR AND CCPA COMPLIANCE)

Depending on your location, you may have the following rights:

7.1 All Users:
• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a machine-readable format

7.2 EU/EEA Residents (GDPR):
• Restriction of processing
• Object to processing based on legitimate interest
• Withdraw consent at any time
• Lodge a complaint with supervisory authorities

7.3 California Residents (CCPA):
• Know what personal information is collected
• Delete personal information
• Opt-out of the sale of personal information (we don't sell data)
• Non-discrimination for exercising privacy rights

To exercise these rights, contact us at info@visualizeyourfeed.com

8. DATA SECURITY

We implement appropriate technical and organizational measures:
• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection
• Incident response procedures

9. COOKIES AND TRACKING

We use cookies and similar technologies for:
• Essential functionality (authentication, security)
• Analytics (understanding how our Service is used)
• Preferences (remembering your settings)

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

Cookie Types:
• Strictly Necessary: Cannot be disabled
• Functional: Can be disabled but may affect functionality
• Analytics: Used for improving our Service
• Marketing: Used for relevant advertising (with consent)

10. CHILDREN'S PRIVACY

Our Service is not intended for children under 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly. Parents who believe their child has provided us with information should contact us immediately.

11. MARKETING COMMUNICATIONS

We may send you:
• Service updates and important notifications
• Billing and account information
• Product updates and new features (with consent)

You can opt out of marketing communications at any time by:
• Clicking unsubscribe links in emails
• Updating your account preferences
• Contacting us at info@visualizeyourfeed.com

12. DATA BREACH NOTIFICATION

In the event of a data breach that may pose a risk to your rights and freedoms:
• We will notify relevant authorities within 72 hours (where required)
• We will inform affected users without undue delay
• We will take immediate steps to contain and remedy the breach

13. THIRD-PARTY SERVICES

Our Service may contain links to third-party websites or services. This Privacy Policy does not apply to third-party services. We encourage you to review their privacy policies.

14. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. We will:
• Post the updated policy on our Website
• Notify users of significant changes via email
• Update the "Last Updated" date
• For material changes, we may seek additional consent

15. CONTACT INFORMATION

For privacy-related questions, concerns, or requests:

Email: info@visualizeyourfeed.com
Website: https://visualizeyourfeed.com

Data Protection Officer (if applicable): info@visualizeyourfeed.com

For EU residents, you also have the right to contact your local data protection authority.

By using Visualize Your Feed, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described herein.